A Rare Opportunity To Join Us

  • A proven, scalable, stable and highly flexible enterprise software solution.
  • A team of Microsoft accredited developers helping you provide your customers with a 100% fit.
  • Optional integration & deployment within MS Azure and MS technologies.
  • An exclusive & unique partnership offer open to Microsoft Partners.

Discover a Customer-Centric Solution

 

Remember Software as a Solution?

versaSRS is business management software that delivers a multitude of capabilities.

With over 30 modules, versaSRS is built for business improvement.

The software produces improved outcomes and cost-effectiveness for customers that easily outweigh its closest competitors.

The solution can be deployed on premise with Microsoft Windows Server and Microsoft SQL or via MS Azure.

When deployed via Microsoft Azure versaSRS can utilise SQL Azure, Web Apps, Web Jobs, Cloud Services as well as Azure AD for single sign on.

 

 

 

versaSRS integrates with Exchange Online/Office 365 mail via Exchange Web Services for incoming and outgoing email.

Further integration with SharePoint forms can be configured to create service requests incorporating sequential and parallel workflows.

versaSRS also integrates with Microsoft Power BI for reporting or Reporting Services for on premise deployments.

 

            

 

The Big Picture For Business

versaSRS fills the gaps for many organisations who run disparate and unconnected systems.

The solution creates transparency and standardisation of business processes.

 

A Centralised Solution

Centralise business process for internal and external work requests

Workflow

Map, Create & Drive process across business

Organisation Continuity

Ensure branding for all outgoing communications

Continual Improvement

Define, Manage, Report & Refine business process

Discover Business Improvement

With over 6000 registered implementations worldwide over 15 years, versaSRS has a diverse user base covering small to enterprise organisations in both the public and private sectors.

Discover A Feature Rich Solution

With over 30 modules, versaSRS provides a range of options for businesses to adopt.

Email Enabled

Automatically turn emails into cases and track all communications.

Request & Case Management

Categorisation of work requests logged via email, form or manually.

Workflow

Sequential Managed Workflow for approvals & tasks.

Customer Portal

Providing access to Service Catalogue, Cases, Tasks, Approvals & more.

Built-In CRM

Comes with built-in Customer Relationship Management module.

Knowledge Base

Articles are easily accessed by staff and customers to solve common problems.

Extensive Reporting

Over 170 reports on cases, tasks, assets, contracts & CRM.

Mobile & Tablet Friendly

A responsive interface for smart devices.

20+ More Modules

Including Document Manager, Contracts, Chat & Asset Management.

Discover Business Data

With a wealth of business data at your fingertips, reporting has never been more powerful.

versaSRS includes a Reporting Dashboard with over 170 standard reports.

You can create your own reports via Report Builder and display chart & graph reports via versaBoard.

Reports can also be saved as quick links, scheduled and sent via email, or exported to Excel and PDF.

versaSRS will also integrate with Microsoft Power BI when deployed in Azure.

Current Case Load

Instant Dashboard Overview

Assets Report

Network Diagram & Standard Reports

Case History

View updates, new and closed cases.

Tabular & Bar Graphs

Over 170 Standard reports

Dashboard Report

Bar Graphs

Dashboard Report

Pie Charts

Dashboard Report

Funnel & Summary Reports

Dashboard Report

Tabular Data

Provide Measurable Returns

The profitability and success of your organisation is dynamically linked to the quality of the solutions you provide your customers.

By providing your customers with a 100% fit solution, and a system which empowers their business workflows, you will enhance customer satisfaction, increase their productivity and reduce their operational costs.

Video

Highly Capable & Scalable

The versaSRS framework adaptability and design enables companies to implement the solution for a wide range of business processes. The solution caters for virtually any process that requires comprehensive management and communications tracking.

Case Studies

Key Points

  • Increase service & support profits

  • Provide a Single Point of Contact
  • Provide Reliable Support

  • Improve customer satisfaction

Provide Continual Business Improvement

Centralising communications and workflows greatly improves response and resolution times.

versaSRS prevents lost visibility, lost requests and potentially lost data.

The versaSRS framework supports a vast myriad of business processes and uses.

DEFINE

MANAGE

REPORT

OPTIMISE

Grow Your Business Services

 

By offering the versaSRS platform to your customers you can provide solutions to their ever-changing needs.

The versaSRS architecture is a robust and highly flexible framework developed to suit an agile business.

Whether it is on premise, hosted, cloud, Microsoft Azure or a hybrid infrastructure solution, versaSRS is highly configurable.

VersaDev are the creators of versaSRS and has been Microsoft certified as Silver Independent Software Vendor since 2003.

Basing versaSRS on Microsoft's technology stack ensures that the solution is fully scalable, up to and including Enterprise implementations.

 

 

VersaDev develops, sells and supports mission-critical applications. versaSRS enables organisations to quickly and effectively deploy comprehensive service, incident, configuration and service-level management processes with a minimum investment in infrastructure.

VersaDev also provide customised software development for clients seeking improvements in business process efficiency.

As a versaSRS partner you will reap the benefits of a long history of experience and knowledge gained through extensive development in the Enterprise space for over 15 years.

Click here to download the versaSRS Partner Brochure

Our Skills

.NET Development
98%
Graphical User Interfaces
98%
Functionality
90%
Scalability
95%

Key Dates

versaSRS is developed by VersaDev for IT Service Management & Case Management for a Shared Service Centre.

VersaDev develops business software solutions to customers across the globe.

VersaDev become Microsoft Partners after being discovered by Microsoft at CeBit.

VersaDev have remained Microsoft Silver Vendor Partners and pride themselves at being at the bleeding edge of web technologies.

The ITIL framework is incorporated into versaSRS. As well as incident management, problem, change & asset management are incorporated.

versaSRS is ITIL-Aligned out of the box.

versaSRS v7 becomes available as an entirely SaaS solution via MS Azure.

The software is completely scalable for small, medium or enterprise implementations.

FAQs

versaSRS is built using the MS .NET Framework, incorporating a MS SQL database and is instantly deployed via a web browser.
We have provided integration with software for telephony, assets, accounting, documents, e-forms & much more.
Absolutely. We have built a range of tools such as bulk import & update, archiving, campaign management and much more.

A Proven Support Model

 

The below statistics are taken for one global customer over one year.

Here a "case" refers to the customer's work request.

"Incident" refers to the number of support issues raised regarding versaSRS.

EMPLOYEES
VERSASRS USERS
CASES/MTH
INCIDENTS/MONTH

Join Our Partner Network

A Rare Opportunity To Get On Board

 

For a limited time we are offering Microsoft Partners the opportunity to join the versaSRS network at a Gold level.

Subject to approval, this will entitle versaSRS Partners to 40% commission for the initial 3 months of partnership with the added potential for this to be extended.

Click here to download the versaSRS Partner Brochure




  • Referrer Partners

  • versaSRS Referrer Partners automatically receive 10% of licenses sold as a commission upon sale.

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  • Technology Partners

  • Like Referrer Partners, versaSRS Technology Partners automatically receive 10% of licenses sold as a commission upon sale.

  • ENQUIRE >

Partner Enquiry

Contact us to find out more about our Partner Network and the exclusive MS Partner offer.

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